Frequently Asked Questions
Here are some of our most frequently asked questions. If you do not see your question listed below please contact us at email@example.com.
Where do the products ship from?
How long does shipping usually take?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days.
I have a sensitive scalp; which product should I get?
Our MARO17 Mild Wash Collagen Shampoo is our go-to when it comes to sensitive scalps.
How long does it take to see results?
It takes approximately 90 days for gray hair reversal. For fuller hair, it takes approximately 90 days as well.
Which products are best to combat gray hairs?
What’s the difference between the MARO17 Black+ Collagen Shot and the MARO17 Black+ Essence?
Our MARO17 Black+ Collagen Shot is best for preventing, delaying, and reversing the hair graying process. Up to 82% less gray hair. Our MARO17 Black+ Essence is best for helping to stimulate melanin production from the hair roots and reduce cell oxidation to prevent, delay, and reverse greying hair.
What product would you recommend if I have an itchy scalp?
Our MARO Deo Scalp Cool Shampoo is the way to go!
My hair is looking flat right out of the shower, and I’m looking for something to add volume.
Try the MARO 3D Volume Up Shampoo EX; we believe you’ll love the results!
What is Collagen? What are the benefits of Collagen products?
In recent years, Collagen has gained popularity in supplements, diets, skincare, etc., as a way to improve health and wellness, with many amazing benefits. Our focus is specifically on Type 17 Collagen, hence the name "MARO17" for our Collagen collection. Recent research has revealed that "Type 17 Collagen" is closely related to hair growth. Type 17 Collagen protects hair follicle stem cells and pigment stem cells and is a key component of the hair follicle stem cell and pigment stem cells.
I have placed an order but I have not received a tracking number
Please contact firstname.lastname@example.org; our team will be happy to help you in any way possible.
When I received my product, it arrived damaged and leaked
Please contact email@example.com; our team will do our best to correct this issue.
What is your return policy?
Our return policy can be viewed in full detail here.